About Us

Custom Maid has been providing industry-leading house cleaning and office cleaning services to the Buffalo, NY area for over 35 years. What sets us apart is simple: we're a family-owned, non-franchise company providing the highest level of individualized service, ensuring that we meet our clients' exact needs.

Leadership - Meet the Team

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colleen

Colleen

Founder

Colleen founded the company 35 years ago on the belief that more can be provided from a cleaning service; particularly, with quality, reliability, and integrity - The core values of Custom Maid.

miranda

Miranda

Owner

Miranda joined in 2014. She has a background in Human Resources that she uses to structure our hiring process, keep employees engaged, and ensure the overall well-being and happiness of the workplace.

eric

Eric

Owner

Eric started with the company in 2014. With his background in business and technology, he streamlines processes, making things easy and convenient for our clients while ensuring that we provide excellent communication.

cheri

Cheri

Manager, Cheektowaga

Cheri has been with Custom Maid for 8 years. Her career has been dedicated to team management and client satisfaction. Her communication skills with clients and cleaners alike strengthens relationships and improves performance.

amanda

Amanda

Manager, Tonawanda

Amanda has been with the company for 5 years. Her attention to detail and empathetic nature have earned her the respect of her clients and team members. She's focused on going the extra mile and providing outstanding service.

kaitlin

Kaitlin

Manager, Evening Crew

Kaitin is a 5-year team member. She leads our evening crew, who handles our commercial and janitorial jobs. Her organizational, management, and communication skills have proven to be key assets to the success of our commercial business.

Locations We Serve

Looking for cleaning services near you? We cover most areas of Western NY. If you don't see your town or city on the list, please ask us about it.

Looking for cleaning services near you? We cover most areas of Western NY. If you don't see your town or city on the list, please ask us about it.

  Amherst

  Barker

  Blasdell

  Boston

  Buffalo

  Burt

  Cheektowaga

  Clarence

  Clarence Center

  Depew

  East Amherst

  East Aurora

  Elma

  Elma Center

  Getzville

  Grand Island

  Hamburg

  Kenmore

  Lackawanna

  Lancaster

  Lewiston

  Lockport

  Niagara Falls

  North Tonawanda

  Orchard Park

  Sanborn

  Snyder

  Tonawanda

  West Seneca

  Wheatfield

  Williamsville

  Youngstown

  Amherst

  Barker

  Blasdell

  Boston

  Buffalo

  Burt

  Cheektowaga

  Clarence

  Clarence Center

  Depew

  East Amherst

  East Aurora

  Elma

  Elma Center

  Getzville

  Grand Island

  Hamburg

  Kenmore

  Lackawanna

  Lancaster

  Lewiston

  Lockport

  Niagara Falls

  North Tonawanda

  Orchard Park

  Sanborn

  Snyder

  Tonawanda

  West Seneca

  Wheatfield

  Williamsville

  Youngstown

What's More...

Cleaning Diploma Program

cleaning diploma logo

All Custom Maid cleaners are held to the highest standards and are trained and qualified through our Cleaning Diploma Program.

Green Cleaning Program

green cleaning progam logo

Custom Maid understands the importance of giving you the choice to use green products on your home or facility. Ask us today about our Green Cleaning Program.

We're confident that you'll love the way your home or facility looks or we'll re-clean it for free.
It's our Spotless Guarantee!

 

Whether your needs are weekly, bi-weekly, monthly, occasional, move-in/move out, Custom Maid has you covered.