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About

Trusted cleaning for over 36 years

At Custom Maid, we started with a simple idea: cleaning should make life easier, not more stressful. What began as a small team passionate about detail and care has grown into an award-winning cleaning service in Buffalo. Every home and office we touch gets the same attention and respect we’d give our own spaces. For us, it’s not just about clean surfaces — it’s about creating a space where you can breathe easier, focus better, and feel at home.

Our team

Meet our cleaning experts

Get to know the dedicated professionals who deliver reliable, customized cleaning for homes and offices across Buffalo.

colleen
Colleen
Founder
Colleen founded the company 36 years ago on the belief that more can be provided from a cleaning service; particularly, with quality, reliability, and integrity - The core values of Custom Maid.
miranda
Miranda
Owner
Miranda joined in 2014. She has a background in Human Resources that she uses to structure our hiring process, keep employees engaged, and ensure the overall well-being and happiness of the workplace.
eric
Eric
Owner
Eric started with the company in 2014. With his background in business and technology, he streamlines processes, making things easy and convenient for our clients while ensuring that we provide excellent communication.
cheri
Cheri
Manager, Cheektowaga
Cheri has been with Custom Maid for 10 years. Her career has been dedicated to team management and client satisfaction. Her communication skills with clients and cleaners alike strengthens relationships and improves performance.
amanda
Amanda
Manager, Tonawanda
Amanda has been with the company for 7 years. Her attention to detail and empathetic nature have earned her the respect of her clients and team members. She's focused on going the extra mile and providing outstanding service.
kaitlin
Kaitlin
Manager, Evening Crew
Kaitin is a 7-year team member. She leads our evening crew, who handles our commercial and janitorial jobs. Her organizational, management, and communication skills have proven to be key assets to the success of our commercial business.

Cleaning Hours

House Cleaning Hours

8 am-4 pm, Mon-Fri

Commercial Cleaning Hours

8 am-12 am, Mon-Sun

What's more...

Cleaning Diploma™ Training

All Custom Maid cleaners are held to the highest standards and are trained and qualified through our Cleaning Diploma Training.

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Green Cleaning Program

Custom Maid understands the importance of giving you the option to have us use green products. Ask us today about our Green Cleaning Program.

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Experience you can trust

Over 36 years of reliable, tailored cleaning for homes and offices in Buffalo, NY.

Contact Us